3 Reasons To Clean Your Carpet This Month

  1. Change of Season – The best time to have your carpet cleaned is between seasons, especially after “dirty” ones like summer. Fall will be here shortly, so this month is the perfect time to hire a professional to deep clean your carpet.
  2. Back To School – Your kids and pets have been tracking in dirt and grime during the summer break. Once they return to school, it’s time to give your carpet a professional deep cleaning to be ready for the evenings spent doing homework on the floor.back to school carpet cleaning
  3. Carpet Warranty – Most carpet manufacturers require regular professional cleanings in order to maintain the warranty. Now is the time to check yours and make sure you are on schedule!

“Maintain your carpet according to Mohawk requirements including having a minimum of one (1) professional cleaning every 18 months using cleaning products, equipment, systems and services specified/certified with the CRI Seal of Approval. (Visit www.carpet-rug.org for a complete list of certified products.) You must show proof of cleanings in the form of a bill, invoice or statement for cleaning services.”  – quoted from the downloadable brochure located on the Carpet Warranty page of MohawkFlooring.com

In addition to these 3 reasons, the most important reason is for cleanliness and good health. Research shows that properly maintained carpet promotes improved indoor air quality for you and your family. Your carpet acts as a sponge capturing unwanted dust, soil, pollen, dander, food particles, and a host of other contaminants.

As professional carpet cleaners we agree with the IICRC and recommend that carpets be cleaned a minimum of every 12 or 18 months, before it shows soiling. Contact us for more information or to schedule a carpet cleaning for your home or business within Comanche County of Oklahoma.

A Team Carpet Clean Lawton OK

Is Carpet Protector Really Needed?

scotchgard protected carpetThere is carpet cleaner and then there is carpet protector (we prefer Scotchgard® Brand Protectant).  What is the difference, and are they both necessary when looking for professional carpet cleaning services? If you want to extend the life of your carpet, keep it looking new, and clean up spills easily, protect your investment after your carpets have been professionally cleaned with carpet protectant.  Be aware that many cleaning companies have the ability to offer carpet protector with carpet cleanings, but some choose not to. When looking for a professional carpet cleaning company, stay away from companies that do not offer all of the services needed to truly clean and maintain your carpets.  Here are many reasons why you need a carpet protector such as Scotchgard® in addition to a professional cleaning:

  • Protect – Scotchgard® will form a protective seal around each carpet fiber to keep spills from soaking in, keeping them on the surface until they can be blotted up. Not all spills can be prevented from staining, so be sure to use a household stain remover that is recommended or made by a professional such as our Spot Out Stain Removal or Pet Urine Stain Remover.DIY carpet cleaners
  • Revive – Protectants lighten up and protect high traffic areas that are most affected by soil and stains.
  • Reduce – With regular vacuuming, protectants help carpet fibers resist soiling, helping damaging debris to stay away from the fibers.
  • Schedule – Your carpet was initially treated with a protectant by the manufacturer. Protectants such as Scotchgard® should last for a year, but will be worn down over time or be removed due to pet urine. The IICRC recommends a professional carpet cleaning every 12-18 months depending on household and pets, which is also perfect timing for a reapplication of protectant.
  • Warranty – To keep the carpet warranty in effect, many manufacturers require that carpets are cleaned regularly and applied with protectant each time.

PicMonkey CollageYou’ve made a big investment in your carpet. Because carpets “ugly out” before they wear out, we recommend the combination of professional carpet cleaning and Scotchgard® protectant in order to extend the life of your carpet and protect your investment. For more information on carpet cleaning services, please visit our website at www.ateamcarpetclean.com.

 

Submitting Online Reviews

online reviewsOnline reviews have become the primary source of information when searching for opinions about products and services. Do you post reviews on a regular basis? If not, you should start because your community is ready to hear about your experiences with local businesses. At A-Team Carpet Clean, we encourage our customers to review our company online and we appreciate the time it takes to let us and others know how we are doing.

There are so many sites that you can submit a review to about a business. We want to make your review experience easy! Here are the links to A-Team Carpet Clean’s profile on the most popular review sites and instructions on how to submit reviews on each one (Google makes it a little tricky for you). If we had the pleasure of providing you with professional cleaning services, please take a moment to let the world know about your experience with us. Thank you for your time and review!

Google

Depending on whether you are trying to review a business by phone or computer on google, the review process will vary.

Mobile version:Google Maps Reviews

  1. Open Google Maps on your phone and make sure you’re signed in.
  2. Search for our page or click here.
  3. On the card that appears below the search box, click on the business to open the profile.
  4. In the window that appears, click the stars to score a place and write a review. Here’s a screenshot of the mobile version:

Desktop version:

  1. Open Google+ and sign-in with the account you used to review a place.
  2. Go to our Google+ page.
  3. Submit a review (or edit a review you’ve already submitted) by clicking on the pen widget or on the “Write a review” button as shown in the screenshot here:

google plus reviews

Yelp

Yelp is a common review site where you must first create a free account if you don’t already have one. You can submit reviews the same way on your phone or desktop:

  1. Once you’re logged in, go to our Yelp page by clicking here. or you can search for a business at the top of the website page or from the search button on the app.
  2. Once you’ve located the business page, click “Write a Review” and you’ll be led through the remaining steps to finish. There’s a screenshot of our page below to help as a visual.
  3. Write a somewhat lengthy review or Yelp will flag short reviews as a “Tip” instead of a review. You can even add pictures to our profile page!

A Team profile on yelp

Facebook

You can rate and review businesses on Facebook that allow ratings and reviews on their Page. You can submit reviews from your phone or desktop:

  1. Once you are logged on to your account, go to our Facebook page or search for the “Page” you want to review.
  2. Go to the “Reviews” section on the header menu or choose “Write a review” from the drop down menu as shown in the screenshot below.
  3. Click the gray stars to choose a rating and write an optional review.
  4. Click to select your audience – be sure to choose “Public” instead of “Friends”. If you select “Friends” as your audience, only your friends who visit the Page will see your rating and review. Only star ratings that are shared with Public are included in the Page’s overall rating and will appear on the Page for others to see.
  5. Click Done. Note: You can post a rating without including a review, but you can’t post a review without a rating.

facebook screenshot

Yellowpages

how to submit a yellowpages reviewYellowpages is a common search site where you must first create a free account in order to submit reviews from either your phone or desktop.

  1. Go to our Yellowpages profile page by clicking here or search for a business at the top of the website page or from the search bar on the app.
  2. Click the “Rate” button on the mobile version; on the desktop version just click gray stars to choose a rating and to write a review. Here’s a screenshot of the mobile view:
  3. Click Done. You can even add pictures to our profile page!

We hope this helps you understand how to submit reviews to different sites and makes the process easier. Thanks again to those of who that take the time to submit an online review for A-Team Carpet Clean or any local business because we depend on them for success. If you have any questions, please don’t hesitate to contact us.

Happy reviewing!

How to Hire a Good Carpet Cleaner

Follow these tips from an industry expert to avoid hiring an unprofessional, “bait and switch” carpet cleaning company.

DO #1: HIRE A TRUE PROFESSIONAL CLEANING COMPANYA Team Carpet Clean
Ask about credentials
All professional cleaning companies should be insured, trained, and certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC) or the Carpet and Rug Institute (CRI). You can either ask or look at their website to see if they have the IICRC or CRI emblem on their site. Since this company will be working in your home, you should ensure they have the credentials so you and your home are treated properly.

DO #2: HIRE A REPUTABLE CLEANING COMPANY
Research online reviews for real people with real experiences
A good way to see what others have experienced is to search for online reviews. Take some time to do some research about a cleaning company before you hire them. Google, Facebook, Yelp, Yellow Pages, and many more websites/apps should have reviews that will give you a good idea about what to expect from a company. If there are no reviews to be found, this can be a red flag that the business is not legitimate or it is brand new. You can also look at the Better Business Bureau website for any complaints made.

DO #3: ENSURE YOU GET AN ACCURATE ESTIMATE
Tips to ensure you are getting the most accurate estimate possible
Offer to send pictures of your carpet to the company for a more accurate quote. Include pictures of specific stains and inform the cleaner what caused the stain.
Express your expectations when calling. Let the company know what your expectations are up front (budget, specific stains or general cleaning, areas to be cleaned, etc…). Normally you will get an estimate based upon these factors.

DO #4: HIRE A COMPANY THAT USES CARPET PROTECTANT
Carpet protectants extend the life of the carpet
Ask a cleaning company if they use a carpet protectant such as Scotchgard as part of the cleaning process. This protects your carpet from allowing stains to penetrate the fibers. When you buy carpet it has a factory applied protectant. Every time you have it cleaned, 25 percent of the protectant can be removed. Reapplying after a professional cleaning will extend the life of your carpet and you should not have to hire a professional cleaner as often.

DO #5: SAVE MONEY AND PREP BEFORE DAY OF CLEANING
The more time cleaners are in your home cleaning, the more it will cost.
Save the cleaners time by doing a little prep before they arrive. Move your furniture and free your carpets for easy cleaning. Vacuum your carpets thoroughly before the cleaners arrive. Ask for or request to have tabs or blocks left. Be ready to advise cleaners on problem areas and tell them what caused the stain. There is no one thing that gets all stains out. Knowing what they are dealing with will prevent them from trying multiple spot removers, causing the price to increase.

 


 

DON’T #1: HIRING A COMPANY THAT TAKES CASH ONLY
Accepting cash only is a red flag
Don’t use a company that only takes cash as a form of payment. This is a red flag that they are not a professional, licensed, certified, and insured business. Remember that they will be in your home so be sure and hire a professional, reputable company.

DON’T #2: FALLING FOR A “BAIT AND SWITCH” COMPANY
Cheap deals and estimates are never what they seem
Beware of coupons with an unbelievable deal to clean a room. Unfortunately in the cleaning industry there are many bait and switch companies. They advertise a great deal, but once they are in your home the price somehow increases drastically.
You get what you pay for and a true, professionally cleaned carpet cannot be done properly for cheap prices. Such a company cannot make money and will go out of business. Bait and switch companies do not have the equipment or supplies to perform the job satisfactorily or they are using poor marketing techniques just to get in the door and charge you more.

Truckmount extraction machines are the industry standard.
Truckmount extraction machines are the industry standard.

DON’T #3: HIRING A CLEANER THAT USES SMALL PORTABLE CLEANING MACHINES
Truckmounts are the industry standard for a thorough cleaning
Don’t use a company that uses small portable cleaners because they can’t clean as well as truckmount extraction machines. Truckmounts are the industry standard for true professional cleaning.
Move outs require you to get a professional carpet cleaning with a receipt in order to get your deposit back. Be aware that a poor cleaning could get denied by your property manager and you may be forced to pay another cleaner to do the job right.

DON’T #4: HIRING A CLEANER THAT DOESN’T PRETREAT HIGH TRAFFIC AREAS
High traffic areas need special treatment
Ask a cleaning company if they pretreat high traffic areas. Do not use a company that doesn’t pretreat. Pretreatment is designed to remove the heavy soil in the high traffic areas of carpet that can cause wear. The cleaner should also apply agitation on high traffic areas. Some companies look for ways to cut corners and this is a common step that is “missed”.

DON’T #5: HIRING A CLEANER THAT DOESN’T PERFORM THE FIVE CLEANING STANDARDS
Every carpet cleaning should have the same five cleaning steps applied every time
According to IICRC, there are cleaning standards that carpet cleaning companies should follow for every cleaning:
1. Vacuuming
2. Pretreating
3. Extraction
4. Grooming
5. Drying
Ensure the company you hire performs all 5 of these steps. Applying a carpet protectant is an additional step that some professional companies practice in order to go above and beyond.

We hope these tips assist you in hiring the best company for your carpet cleaning needs. Move outs require a professional carpet cleaning in order to get your deposit back. Ensure the company you hire is certified, insured, trained, reputable, has the proper equipment, and passes all of the other do’s and don’ts described above. For more information about carpet cleaning, stain removal, carpet repair, tile and grout cleaning, and much more, visit our website and blog; www.ateamcarpetclean.com.

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